Frequently Asked Questions
How old do I have to be?
SMASH ROOM:
You must be at least 13 years old in order to smash with a parent or guardian that must sign the waiver and stay in the room during the smash with protective equipment on! 16-17 year old's just require a responsible adult be on the property at the time of the smash.
PAINT SPLATTER EXPERIENCE:
All ages welcome! However, we find that children under the age of 5 have a hard time with being messy.
Gift cards
When booking your appointment online with a gift card, you may enter the gift card number into the "Credit card" line and enter the current month next year for the expiration and 3 zero's for the CVV number. If asked for billing zip code, use 03060 (ex: Expiration "03/24" CVV: "000" Billing Zip: "03060".)
If you have any issues, please e-mail info@ragecagenh.com with your preferred day/time/package you would like to book and we will book you manually!
Physical gift cards are available in store and you can purchase e-gift cards by clicking "Gift Cards" on the website menu!
Directions/Parking
(Please see map on left)
Parking is available along West Hollis Street and if you turn left on to MAPLE Street, you will find the Maple Street city parking lot. If you have passed the giant mural of a chicken busting through a brick wall, you've gone too far!
Can I donate stuff to smash?
Yes, please!!
We accept any type of glassware! Bring us your old electronics too! Flat screen TVs, computers, speakers, DVD players, stereo systems, vacuums, and much more!
However, we cannot accept certain things because of chemical hazards. Such as A/C units, Tube TVs , and refrigerators.
You can bring donations into the store any time we are open, or drop off in our back alley 24/7!
What shoes should I wear?
Closed-toe shoes are required, otherwise we cannot let you into the smash room. And no, Crocs do not count as closed-toe.
What sizes do you offer in the coveralls?
We know that smashers come in all shapes and sizes! We carry coveralls from X-Small to 6 XL.
What is your cancellation/reschedule policy?
No refund will be provided for cancellations made less than 24 hours in advance or in the case of a no-show. We do not offer refunds or reschedule for same day appointments. If you are more than 20 minutes late for your session, we will try to accommodate but, if we are busy we will have to consider it a no-show.
Do I have to sign anything?
Yes, in order to smash, you will need to sign a waiver of liability. If you are 16 or 17, a parent or legal guardian must sign the waiver and accompany you during your smash session! If you are 13-15, a parent must sign the waiver and be in the smash room during the smash session. Parents in the smash room must wear long pants and sleeves. We do offer jumpsuit rental of $5 if parent does not have long sleeves/pants.
How many people are allowed to smash at the same time?
The rooms allow for 2 people at a time. If your party has more than 2, you can switch out so everyone has equal time for destruction! While you are waiting your turn, you can watch the live stream of the smash session in our lounge!
What if I have a group of more than 8 people?
No worries! Just e-mail info@ragecagenh.com and we will set up a special time!
Do I share the room with any other group?
When you book a smash room or the paint splatter room, you have that space just for you and your group! We will not put multiple groups together in the same room!
Is this place really appropriate for kids?
Well, that depends. We believe that children are little humans. They also have anger and stress that they need healthy ways to work through, and that is why we created the Paint Splatter room. However, we are primarily an adult-centered space. While we do our best to accommodate for little ones, there is always the chance they will hear or see something not meant for them (such as swearing, rough music, etc). It is up to the parents to decide if they want to expose their children to that possibility.